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Registered Nurse – Covid Call Center

Westbrook, ME

Details

Hiring Company

MaineHealth

Positions Available

Part Time

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Position Description

Registered Nurse – Covid Call Center
MaineHealth – Corporate
Westbrook, ME
Per Diem – Day Shift


The Call Center Registered Nurse (RN) serves as the primary point of contact for patients calling with clinical matters, and practices nursing via the telephone using the nursing process and physician approved protocols. As well, the Call Center RN will perform tasks as required, paying close attention to detail and accuracy, conducting all interactions with patients and personnel in a courteous and respectful manner while maintaining confidentiality. The incumbent is required to conduct all job responsibilities consistent with policies, procedures, and in compliance with all applicable laws or mandates relating to patient care and activities.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • Degree in Nursing.
  • Active unencumbered State of Maine RN license or eligible for licensure. Current BLS certification.
  • Minimum two years’ experience working in a medical facility.
  • Knowledge of telephone-based clinical assessment techniques.
  • Knowledge of medical practice telephone triage protocols.
  • Skill in making decisions and responding quickly and calmly.
  • Proficient computer skills with skill in using electronic medical records.
  • Knowledge of customer service principles and techniques.
  • Excellent professional judgment and decision-making skills.
  • Excellent communication, interpersonal and customer service skills.
  • Excellent organizational skills.
  • Ability to maintain confidentiality.
  • Ability to work independently and as a team member.

For more information and to apply, please visit: https://www.careersatmainehealth.org/jobs/1090348-registered-nurse-rn-covid-call-center

About MaineHealth:
MaineHealth is a not-for-profit integrated health system consisting of twelve local hospital systems, a comprehensive behavioral healthcare network, diagnostic services, home health agencies, and over 22,000 employees. It is the largest health system in northern New England and provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire.

With a career at any of the MaineHealth locations, you’ll be working with healthcare professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the wellbeing of our communities and employees. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Our care – and the science behind that care – is top rate. Join us and your abilities will be challenged and enhanced as you take your career to another level.

MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.

 

 


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